- Portable dual-screen monitor:2 pcs of 11.6 inch full view display
- Compatible for 13.3-16inch laptops which panel width is 255-375 mm (10-14.6 inch ) and thickness is less than 7 mm (0.28 inch).
- Support:Type-C 3.1 protocol for audio and video data transmission
- Monitor ports(one screen):Type-C port*2(one for charging,another for transfer video),Mini HDMI Jack*2
- Packaging listing: 1* dual monitor,2* USB-C to USB-C(90 degree) cables (data&power),2*USB-C to USB-A cable (only power), 2*MINI HDMI to HDMI cables(transfer data only)
Attention: Remember that each screen requires both a video and power feed to function.Please note that not all USB-C ports support video. Please reference your laptops online user manual to verify.
Before purchasing, if you want to know whether your laptop can be worked with this triple screen, please e/mail us in advance and tell us your laptop brand and model number to get the answer.
1. First of all, each of this tri-screen has 3 interfaces, 2 for video signal input: USB-C full function(SS), mini HDMI ; 1 for power: USB-C power.
2. If your laptop has a 2 USB‑C port with DisplayPort output, you can only use a single USB-C to USB-C cable going from this port in your laptop to the USB-C full function(SS) input on the Tri-Screen. If the voltage of your laptop is not powerful for the 2nd monitor, you can use the USB-C to USB-A cable to supply the power.
3. If your laptop doesn't have 2 USB‑C ports with DisplayPort output, you may require a simple HDMI adapter. First step, using the USB-A to USB-C cables. Plug one end into the Tri-Screen USB-C power port and the other end into your laptop's USB-A port. Second step, using the HDMI to mini HDMI cable. Plug one end into the Tri-Screen mini HDMI input and the other end into your laptop video port.
4. Please note that the following laptops will only support one screen at a time: Macbook Air (2017 and earlier); Macbook Pro (2012 and earlier); laptop with M1 chip.
5.Due to the some laptops' insufficient voltage, when connected to protable laptop monitor, one screen will work normally and another one not. You can try to use an additional USB cable to power the screen.
1. If you are getting a message on one of the screens that says "No Signal" or "No Input" see below for some troubleshooting tips:
----Make sure that you have BOTH a video AND power feed going to each screen. Unless your laptop has a USB-C with Display port or a Thunderbolt 3 port you will need to use 2 cables per screen to it to function. (1 HDMI video cable and 1 USB-C cable power)
---- If you are using a USB-C port on your laptop along with a single USB-C 90 degree to USB-C cable for power and video, make sure that your laptop supports video over this USB-C port. Search for your laptop user manual online for these details.
----If you are using a USB splitter or USB-Hub try plugging the cables directly into the laptop ports instead of the hub or splitter and see if that fixes the problem. Most splitters and hubs split the power from a single USB port thus restricting the required power supply to each screen.
2.Input Not Supported" Message Is Showing On My Screen for Mac If you have a MacBook Air or MacBook Pro and you are getting a message on one of the screens that says "Input Not Support" have no fear, this is an easy fix!
----Plug your the USB-A to USB-C cable and HDMI cable into both your laptop and screen until you see this error message again.
----Open up your display settings. (System Preferences > Display)
----Click the "Gather Windows" button in the bottom right hand corner of your display settings window.
----Click on the window that pops up right behind your primary window and open it up (shown below).
----Click on the "Scaled" radio button.
----Change the selection in the dropdown to 1080i or 720P (click confirm).